Dry Pond Animal Hospital and Pet Resort (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information, especially in connection with text message (SMS/MMS) communications as required by U.S. law and A2P (Application-to-Person) messaging guidelines.
We may collect the following information from you:
-Name
-Mobile phone number
-Email address
-Pet information
-Appointment and service details
-Communication preferences
We may use your information to:
-Confirm or remind you about appointments
-Provide updates about your pet’s care
-Send health tips or pet care information
-Notify you about important clinic announcements
-Send promotional offers (only with your consent)
By providing your mobile phone number and opting in, you consent to receive SMS or MMS messages from Dry Pond Animal Hospital and Pet Resort. Message frequency may vary.
Message and data rates may apply.
Your rights:
-Opt-out: You can opt out of SMS communications at any time by replying “STOP”.
-Help: You can get help at any time by replying “HELP” or contacting us directly at info@drypondpetresort.com.
-Consent: Consent to receive messages is not required for purchasing services.
We follow all applicable laws and carrier rules including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
We do not sell or rent your personal information. We may share your information with:
-Third-party services that help us manage communications (e.g., messaging platforms)
-Legal authorities when required by law
All third parties must follow strict confidentiality and data protection requirements.
We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse.
You have the right to:
-Access or correct your personal information
-Opt out of marketing messages
-Withdraw consent to SMS communication at any time
If you have questions about this Privacy Policy or your data, please contact:
Dry Pond Animal Hospital and Pet Resort
7897 Natalie Commons Dr Denver, NC, United States, North Carolina 28037
+1 704 507 6694
info@drypondpetresort.com
We may update this Privacy Policy from time to time. Any changes will be posted on our website and effective immediately upon posting.
